We are investigating an issues impacting SMS functionality.

Resolved

Operational

Started about 1 year agoLasted 30 minutes

Affected

Plum Voice Services

Plum Voice SMS Service

Updates

Resolved
April 03, 2024 at 9:08 PM
Resolved
April 03, 2024 at 9:08 PM
This incident has been resolved.
Monitoring
April 03, 2024 at 8:53 PM
Monitoring
April 03, 2024 at 8:53 PM
We implemented a fix with out upstream SMS provider and are currently. All tests indicate service has returned to normal and are continuing to monitor.
Identified
April 03, 2024 at 8:38 PM
Identified
April 03, 2024 at 8:38 PM
Our team has identified the source of the issue and are working to resolve this now.

Plum Voice - We are investigating an issues impacting SMS functionality. – Incident details